Quick Steps:
In order to use the Export Functionality:
1) Go to GUAUPRF
2) Select the Directory Options header
3) Change the "Data Extract Format: FILE(.csv), TEXT or WEBUTIL." under "User Value" to "FILE"
4) Save
In order to save jobsub output:
1) Go to GUAUPRF
2) Select the Directory Options header
3) Change the "Data Extract Format: FILE(.csv), TEXT or WEBUTIL." under "User Value" to "WEBUTIL"
4) Save
Cause:
The latest release of Banner Admin Pages (9.3.23.0.4) is throwing an error when users are trying to export to xls format.
Work Around:
Change the export format to CSV rather than XLS by following the instructions below.
Example Java Error:

Step 1:
Navigate to GUAUPRF

Step 2:
Change over to the "Directory Options" tab

Step 3:
Edit the "Data extract format" entry, change it to FILE

Step 4:
Click Save
