Google Form Permission Error

Can't open a Google Form

When you try to open a Google Form that you don't have access to, you'll see a message that says "You need permission."

Option 1:

Since we use Google apps through work or school, make sure you’re signed in to the correct account. When someone makes a form through work or school, only people in their organization can see the form. Unless they change that setting, these forms can’t be viewed from a Gmail account.

Step 1: Check your Gmail account

  1. Go to
  2. If prompted, sign in with your NSU account and then try opening the form again.
  3. If you see a different account listed, sign out.
    1. In the top right, click your photo.
      • If you don’t see a photo, you might see the Account image Account image.
    2. Click Sign out.

Step 2: Sign in with your NSU account for work or school

  1. Navigate to the Greenmail login page:
  2. Sign in with your NSU credentials.

After you sign in, try the link to the form again.

Option 2:

Use a different browser (e.g. Safari, Firefox, or Google Chrome) for personal and work email. If you usually use Safari for work or school, try using Chrome for your personal email, or vice versa.


Some devices/apps will try to load the form in a web browser that is built-in to the app. Look for an option to open the form in a web browser (a button that looks like a compass for the Safari browser on Apple iOS devices). You may have to go to to verify that you're logged in to your NSU account.

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Article ID: 131316
Wed 4/7/21 8:57 AM
Tue 6/15/21 4:52 PM