Banner Patching Cadence

Banner Release Cadence

Calendar Year 2022

 Summary

Northeastern State University's (NSU) standard is to maintain the enterprise applications at release levels that provide needed functionality, sustainability, and are supported by Ellucian.  Information Technology Services (ITS) applies upgrades and patches in a timely manner as they are released as part of Ellucian’s Banner Release Cadence and are verified by the Data Stewards to be reliable through testing.  Data Stewards can submit an emergency/exception patching request outside the normal release cadence through a ticket.

Data Steward(s) Responsibility: Must be familiar with the modifications outlined in the released guides or notes. They should carefully review each of the documents supplied by Ellucian and determine what impact the upgrades or patches have on their business processes.

Data Stewards: Executive Director Institutional Effectiveness or Assistant Director Institutional Effectiveness (Student), Coordinator Information and Events Development  (Alumni), Manager Information Systems Business Affairs (Finance), Director Student Financial Services (Financial Aid), and Director Budgets & Accounting (HR/Payroll).

The Banner Release Cadence is reviewed and approved by the Banner Banner Operations Committee.

https://www.nsuok.edu/Administration/Committees/BannerOperations.aspx

 

NSU Banner Release Cadence 

Release

Ellucian 2020*

Development (DEV)

Pre-Production (PPRD)

Production (PROD)

R1

March 17, 2022

March 31, 2022

April 14, 2022

May 1, 2022

R2

June 16, 2022

June 30, 2022

July 14, 2022

July 31, 2022

R3

September 15, 2022

September 29, 2022

October 13, 2022

October 30, 2022

*Banner Release Cadence 

https://ellucian.service-now.com/community?id=community_blog&sys_id=5d20a4b41b6afc50380043b3b24bcbdb

Release Types:

      Feature Release (FR):  Includes major enhancements and defect corrections

      Maintenance Release (MR): Limited to defect corrections and non-invasive enhancements

      Regulatory Release: Released as needed based on regulatory constraints

      Ad-Hoc Release:  Released as needed for critical issue resolution

Availability: When PPRD is patched it will be down for two business days, day of the patch, and prior day for cloning.  For example, PPRD patch on October 2 will mean it will be down October 1 and October 2. 

Date Changes:

      Dates are subject to change based on Ellucian’s release date.

      Release Pattern:

      DEV will be approximately two weeks after Ellucian releases patches.

      PPRD will be approximately two weeks after the release is applied to DEV.

      PROD will be approximately three weeks after release is applied to PPRD.

Ad-hoc or Regulatory releases after DEV patching will be part of the next release unless Data Steward submits a ticket for an emergency/exceptions patch release.

https://nsuok.teamdynamix.com/TDClient/2026/Portal/Requests/ServiceDet?ID=46558

 NSU Banner Instances

Banner Instance

Description

Development (DEV)

Used for ITS development and testing.

Pre-Production (PPRD)

Used for user acceptance testing (UAT)  for patching and upgrades of Banner.  Also, used for process testing.

Production (PROD)

The live system used to conduct university business.

 

 Release Process

 Pre-Production Release

 Timeframe

 Action

 Owner

Two weeks before.

Reminder email sent to BOC with a list of planned patches.

ITS

Four business days before.

Reviews the upgrade or patch information and submits a ticket to ITS if the patches need to be held for next release schedule.

Data Steward(s)

Day of release.

Pre-Production environment patched and BOC notified.

ITS

 Production Release

Three weeks before.

Execute a test plan by testing normal processes, reports, and any new functionality that is implemented in the upgrade or patch.

Departmental users of each module

No later than five days before.

Any problems found during testing are investigated and corrected by either the departmental users if the issues can be addressed through Banner forms, otherwise, a ticket needs to be submitted to ITS and Ellucian for technical problems.

Departmental users, Data Steward(s) and ITS

Five days before.

Notify ITS through a ticket if there are any issues that need to delay the release.

Data Steward(s)

Three days before.

Notify the BOC of any request to delay a release.

ITS

Day of release.

Production environment patched and BOC notified.

ITS

NSU CLEAN_Address Updates

Pre-Production Banner will be updated on the first Tuesday of the month, and the Production Banner will be updated the first Thursday of the month. 

NSU Banner Cloning

BOC is still reviewing clone dates and will clone as needed through approval process until recurring dates are 

determined. 

 

Approved by Banner Operations Committee on April 14, 2021

Details

Article ID: 132043
Created
Fri 4/30/21 11:47 AM
Modified
Tue 4/5/22 9:20 AM