Banner 9 Service Invocation Error

Banner 9 Service Invocation Error

Steps to Repeat

• Open a web browser (Google Chrome is the most likely to experience the error)
• Navigate to Banner 9 (nsu-ban9.nsuok.edu)
• Log in
• Attempt to navigate to any form
• Service Invocation Error is displayed instead of the requested form

     Note: If you have already completed the workaround in this browser session the error may not appear again

Workaround

• Open a web browser
• Navigate to Banner 9 (nsu-ban9.nsuok.edu)
• Log in
• Attempt to navigate to any form
• Click the Refresh icon at the top of your browser window
  • Keyboard shortcuts may not resolve the error
• Navigate to any form

     Note: Taking any other action before refreshing the page may cause the workaround to fail. See the gif below for a visual guide on how to get around the error