Supported Operating Systems
- NSU owned and ITS managed Windows 10
- NSU owned and ITS managed MacOS Catalina or later
- Android 10.0 or later
- IOS 13.5.1 or later
Older versions of Windows, such as Windows 7, 8 or earlier, are not supported. ITS only supports machines that can update to a supported OS or later. ITS supports only the most up to date versions of IOS and Android.
Supported Software
- Adobe CC
- Adobe Reader DC
- Google Chrome
- Firefox
- Internet Explorer
- Java
- Microsoft Office 2019 (Campus Computers)
- Office 365 (Personally owned devices)
- Access
- Excel
- Powerpoint
- Publisher
- Word
- VLC
- Zoom
- Respondus Lockdown Browser
- SPSS 25 (Lab computers and commuter licenses)
- Visual Studio 2019
- Gmail Phone Application (Android and iPhone)
Most if not all of these software are already installed and maintained on our campus computers.
Supported Hardware
- Campus standard Dell machines
- Optiplex 7470 AIO
- Optiplex 5070 Mini Tower
- Dell Precision 3540
- Campus standard Apple machines
- Macbook Pro 13-inch
- Macbook Pro 16-inch
- iMac 21.5-inch
Unsupported Hardware
- No support at all for routers and switches
- No support for any wireless printers
- No support for streaming devices (Roku, Chromecast, etc..)
- No support for sympodiums
- No support for Smart TVs
- Outdated and old printers (Anything that is not supported on the current OS and/or is not supported by the manufacturer anymore)
Unsupported Software
- Outdated Office Versions
- Windows version older than 10
- All dedicated email clients (Outlook, Thunderbird, etc.)
- Any Non Blackboard LMS Software
- Skype
- Chalk and Wire (Contact Center for Teaching and Learning for support)
- All other cloud services
Limited Support Hardware
Note: Devices with limited software may only receive a courtesy look, but we do not guarantee full support.
- Cable Television in Dorms
- NSUTube Streaming boxes
- VIP Support on limited hardware
- Chromebooks
- All Non Canon printers