Recently Modified Articles

This KBA will detail all of our supported hardware and software. This KBA will also detail all software and hardware that is considered unsupported or limited support.
How to access Greenmail through an Android mobile device
This article outlines how to create, manage, and share documents within Google Drive
This will be used when accessing files within the Google Drive
This article outlines how to set a parent to children tickets and also how to use the cascade option in a parent ticket.
Accessing the desktop.nsuok.edu VDI environment.
This KBA details the standard Windows and Apple computers as of 2020.
How to create, share, and manage a google calendar from your NSU account.
How to take a Screenshot for Mac or Windows 10 computers.
IT support campus standard software. IT will also assist users with any other software they experience issues with
Accessing and installing Respondus LockDown Browser.
Exporting your Greenmail email to Gmail.
How to modify sleep settings for MacOS.
Walk through on setting up a Dual Monitor display for campus Mac computers.
This KBA will show you how to get a Zoom account, which you can use to attend various zoom meetings.
The current status pages of systems ITS frequently uses, or support within our department.
How to fill out an Action Form.
How to start up an ITV classroom or meeting.
How to submit a Copier Management form.
Your NSU password is used for: Blackboard, goNSU, Greenmail, and the computers on campus.
Accessing and installing Microsoft Office 365 provided by NSU.
Adobe Reader is a campus standard software at NSU. This program allows users to open PDF document to read and PDF forms to fill.

Visit https://helpx.adobe.com/reader.html to see the new interface and tools. Note that the sharing features mentioned in the video do not apply unless you have an Adobe account.
Map a network drive to a PC
What to do when receiving the UserID and PIN page error message while in goNSU.
How to change ownership of a Google document.