Network Services

Network Services

The Infrastructure team maintains the university's Network structure. Our Internet service is provided by OneNet

If you are experiencing a network connectivity issue, submit a ticket with us. Our Service Desk Network Access team will troubleshoot/resolve the issue or escalate your ticket to our Network Security team if the issue is beyond their capabilities.

Cyber Security

Our Network and Security Operations team monitors our network for suspicious activity.

If we find your account has been compromised, your accounts password will be scrambled and you will need to go through Password Manager to create a password to gain access back to your account. If you believe your account has been compromised, please change your password immediately through the Password Manager website: password.nsuok.edu

If you receive spoofed emails from NSU members, you can report them to help@nsuok.edu and ticket will be created with us.

Data Retention

The Infrastructure team performs Data Retention services for network storage locations twice a day, for 30 days. Occasionally, a file or document is accidentally erased from a network drive and needs to be retrieved. Through our snap shot process, our team can attempt to retrieve lost files and documents for you. 

Device Registration

NSU Students and Visitors who live in Housing Dorms will have to registered their devices before browsing the Internet or connecting to wifi.

You may register up to ten (10) devices with your NSU Username by visiting the deviceregistration.nsuok.edu website. Please have the Mac Address of each device available to you as it is required when registering your devices.

Streaming devices such as Roku and Chromecast are not supported or compatible with the NSU Network. Networking equipment such as routers or switches are prohibited from being installed on campus and used to access the NSU Network. 

Drives: I, J, K, L, M

The Enterprise Systems and Infrastructure teams provide access and support to network storage drives. 

  • I Drive is a public storage location and can be found under the File Explorer on an NSU computer as public (\\nsu-storage) (I:)

  • J Drive is an employee storage location and can be found under the File Explorer on an NSU computer as employee_apps (\\nsu-storage\public) (J:)

  • K Drive is a student employee storage location and can be found under the File Explorer on an NSU computer as student_apps (\\nsu-storage\public) (K:)

  • L Drive is an individual storage location and can be found under the File Explorer on an NSU computer as username (\\nsu-storage\home) (L:)

  • M Drive is a group storage location and can be found under the File Explorer on an NSU computer as groups (\\nsu-storage\) (M:)

We recommend storing documents and files pertaining to NSU business on your network storage drives instead of locally on your computers desktop or hard drive, to prevent the loss of data.

Increase Storage Space

In the event you are running out of storage space on your network drives, you can submit a ticket with us to increases your storage space.

We recommend utilizing Google Drive within your NSU Email Account to store documents and files as well. Storage space within Google Drive is unlimited and accessible from anywhere you can access your email.

Network Drop Installation

Our Infrastructure team provides network drop installation for Colleges and Departments who need additional drops in the areas. 

  • Small installation projects are less than five (5) drops and will be completed by our Telecommunication Analysts.
  • Large installation projects are more than (5) drops, and will be completed by contracted vendors and coordinated by our Telecommunication Analysts.

Currently, the cost for a Network Drop Installations are $250.00 per drop. When submitting a ticket, please have your FOAP and Account Sponsor information available. This information is required before your request can be processed. 

Networking equipment such as routers, switches, etc. are prohibited from being installed on campus and used to access the NSU Network.

Single Sign On (SSO)

Single Sign On or SSO - logon.nsuok.edu. is an authentication process which allows you to access multiple NSU applications with one set of credentials, your NSU Username and Password.

Applications accessible through SSO are:

  • Adobe Creative Cloud
  • Blackboard (LMS - Learning Management System)
  • EZProxy (Library)
  • GreenMail (Gmail)
  • Handshake (Career Services)
  • HawkLife
  • MapWorks
  • Office 365
  • RMS (Housing)
  • TeamDynamix (IT Client Portal & Ticketing System)
  • TopHat
  • Worldcat (Library WMS)
  • Zoom

Virtual Private Network (VPN)

The Infrastructure team provides Virtual Private Network services which allow NSU members to access the NSU network from off campus. When connecting through VPN, NSU members are able to access their Network Drives, Argos, and internal NSU websites. VPN is also accessible through the NSU Guest Wifi on campus.

In the event you are experiencing an issue accessing VPN or installing the AnyConnect Client, we recommend using the Virtual Desktop Interface (VDI) environment - desktop.nsuok.edu instead. If you continue to experience further issues or are unable to access software or systems through this environment, submit a ticket with us.

Wireless (Wifi)

In conjunction with hard wired (ethernet) network connections, the Infrastructure team also provided Wireless Network Services to the university.

The Network Security team maintains three (3) Wireless Networks:

  • NSU Secure is available to members who have an NSU Username and Password. When connecting to NSU Secure, you will have access to all networked features such as softwares and systems.
  • NSU Housing is available to students and visitors living in Housing dorms. When connecting to NSU Housing, your devices must be registered (deviceregistration.nsuok.edu) and must be compatiable with our network.
  • NSU Guest is available to any visitor on campus who does not have an NSU Username and Password. When connecting to NSU Guest, visitors will have access to the internet and email services. Video streaming is not supported on NSU Guest Wireless.