About Information Technology Services

ITS provides students, faculty, and staff excellent service along with high quality, accessible, and reliable information systems to support operational processes and planning. ITS also provides a context in which students, faculty, and staff can use technology in instruction, research, classrooms, administrative operations, and public service. ITS is composed of three sub-departments which work together to help make NSU a great place to work and learn.

Client Services

Is the first point of contact for users, providing service for computers, printers/copiers, software, and training. This department consists of the IT Service Desk which is Student Worker operated, a Client Support Representative, Technology Support Technicians, an Inventory Specialist, and a Technology Trainer.

Enterprise Systems

Implements and maintains the larger systems like Banner, Blackboard, Argos, and third party systems. This department consists of System Administrators, Programmer Analysts, and Database Administrators.


Maintains the network, servers, security and telephony systems. This department consists of Network Administrators, Telecommunications Analysts, and a Security Administrator.

About the Frank Haven Memorial Scholarship

About Frank Haven. Francis E. "Frank" Haven Jr. was born in Hamilton, Ohio on August 6, 1948. He passed from this life October 8, 2005 at 57 years of age. Frank grew up in the Bethany and Hamilton areas of Ohio and graduated from Taft High School in Cincinnati. He married Viola Allen on August 3, 1973 in Oxford, OH. Frank attended Ohio and Indiana Universities studying Criminal Justice and served thirteen years on the Hamilton, Ohio Police Department. He also served as a Sergeant in the United States Marine Corps during the Vietnam War. Frank furthered his education at Northeastern State University in Tahlequah where he received a Bachelor's of Arts degree. Frank was an Associate Pastor and Counselor at the New Life Worship Center as well as the National Secretary and co-founder of the Priesthood Motorcycle Ministry. He was a Lieutenant Reserve Deputy Sheriff for Cherokee County.  Frank later retired from law enforcement and worked for the networking group at Northeastern State University from 1999 - 2005. Frank was passionate about Old Testament teaching, the National Priesthood Ministry and serving as a Reserve Deputy. During his time at NSU he made a lasting, positive impression upon his coworkers. Several coworkers began the Frank Haven Memorial Scholarship in honor their memory and friendship.

About Frank Haven Memorial Scholarship

This scholarship was created by the Department of Computing and Telecommunication (now Information Technology Services) at Northeastern State University in 2007 to provide funds for students pursuing degrees in fields related to Information Systems, Computer Science, and Cyber Security. The Frank Haven Memorial Scholarship is awarded yearly to a student in the amount od $1,000 for the Spring semester and $1,000 for the Fall semester. Applicants must be full-time students that have reached, at least, a sophomore level (30+ hours) with a minimum 2.5 GPA. They must have a demonstrable need. Preference is given to Information Technology Services student workers. Preference is also given to technology related majors. A 2 page, typed and double-spaced essay with a cover page is required to apply. The essay topic is "how technology will change your life and why you should be awarded the scholarship". Please attach a cover page providing contact information including a phone number.

Giving back to the university is one of the best ways to make a difference in the life of a student. It's a great feeling to give to Frank Haven Memorial Scholarship Fund and know your gift will help fulfill the dreams of a future IT professional.

Visit the Scholarships website for more information on applying. Visit the Alumni website to donate to the Frank Haven Memorial Scholarship or to NSU in general.

Frank Haven Memorial Scholarship - Awarded Recipients

Frank Haven Memorial Scholarship Recipient Natalie Hart Awarded 2018-2019.  Ms. Natalie Hart is the 2018-2019 recipient of the Frank Haven Memorial Scholarship.   She was awarded upon completing the "How Technology will Change my Life" essay, where she demonstrated a technological impact in her future career and life.   Ms. Hart is an Office Assistant of the NSU IT Service Desk.   She is a Speech Language Pathology major and looks forward to graduation in Spring 2020.  Information Technology Services Congratulates Ms. Natalie Hart!