Banner 9 Service Invocation Error

Banner 9 Service Invocation Error

Steps to Repeat

  • Open a web browser (Google Chrome is the most likely to experience the error)
  • Navigate to Banner 9 (nsu-ban9.nsuok.edu)
  • Log in
  • Attempt to navigate to any form
  • Service Invocation Error is displayed instead of the requested form

     Note: If you have already completed the workaround in this browser session the error may not appear again

Workaround

  • Open a web browser
  • Navigate to Banner 9 (nsu-ban9.nsuok.edu)
  • Log in
  • Attempt to navigate to any form
  • Click the Refresh icon at the top of your browser window
    • Keyboard shortcuts may not resolve the error
  • Navigate to any form

     Note: Taking any other action before refreshing the page may cause the workaround to fail. See the gif below for a visual guide on how to get around the error

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Details

Article ID: 76787
Created
Wed 4/24/19 3:10 PM
Modified
Thu 7/11/19 2:07 PM