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Information Technology Services (ITS) Client Portal

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The client portal allows you to review your tickets, easily access your favorite services and knowledge base articles, and stay updated with projects and service maintenance.

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Service Outages

None at this time.

Contact Us

Phone & Email Assistance

NSU IT Service Desk

Sunday through Saturday - 7:00AM to 11:00PM (central time zone

918-444-5678 | help@nsuok.edu

Walk-In Assistance

Tahlequah Campus - Webb Building 1st Floor
Monday through Friday - 8:00AM to 5:00PM (central time zone

Broken Arrow Campus - Business & Technology Bldg Rm 230
Monday through Friday - 8:30AM to 5:30PM (central time zone)

Muskogee Campus - Administration Bldg Rm 150
Monday through Friday - By Appointment (central time zone)

Service Announcements

Posted 1/28/2019 - Shared Accounts Going Away

In an effort to align NSU's technology practices with the State of Oklahoma - Information Security Policies, Procedures, and Guidelines, we have identified a need to mitigate Shared Accounts at Northeastern State University.

A Shared Account is when the same username and password to an account is shared among a group of people. These accounts are often shared with Non-NSU Members, Visitors and Guests, Employees and Students (former and current) which violates State policy. These accounts also have elevated access to many of NSU's systems.

We will begin taking action on shared accounts which have not been used within the past 60 days, per Section 2.3 of the State of Oklahoma - Information Security Policies, Procedures, and Guidelines, by deactivating them. These accounts will not be reactivated.

You may assist us in mitigating this effort by submitting a ticket to specify student worker(s) and employee(s) who need access, which they are currently utilizing through the Shared Account, assigned to their NSU User Account. You may refer to the following services to create a ticket: 

Argos
https://nsuok.teamdynamix.com/TDClient/2026/Portal/Requests/ServiceDet?ID=40061&SIDs=4707

Banner
https://nsuok.teamdynamix.com/TDClient/2026/Portal/Requests/ServiceDet?ID=29041

Delegate Accounts and Google Groups
https://nsuok.teamdynamix.com/TDClient/2026/Portal/Requests/ServiceDet?ID=39351&SIDs=4833

M: Drive
https://nsuok.teamdynamix.com/TDClient/2026/Portal/Requests/ServiceDet?ID=29115

Visitor / Guest Access
https://nsuok.teamdynamix.com/TDClient/2026/Portal/Requests/ServiceDet?ID=39132

We appreciate your assistance in collaboration with our efforts to align technology practices with State policy. Please feel free to contact us with if you have questions or concerns.

Thank you for your continued support,
NSU Information Technology Services

Posted 12/6/2019 - Passwords Are Expiring

Beginning December 1st, 2019 password expiration emails started going out, instructing you to reset your password for the year 2020. If your password is not reset within 30 days of receiving these emails, your account will be locked. You may visit password.nsuok.edu to recreate your password to retain your access.