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Instances of Use: When the user receives a pin page error when trying to login, Only the "N" logo, errors with Single Sign On, and other miscellaneous errors. Clearing browsing data is always a good first troubleshooting method for most issues.
Accessing and installing Respondus LockDown Browser.
This guide is for changing windows 10 default applications for things such as email, video and music players, and file types among other things. If the default application is not listed under the drop down options, a ticket will need to be placed to have that software installed.
These are troubleshooting steps for issues with Blackboard.
For users trying to install web browsers on their personal computers.
Microsoft released an update that forces SSL enforcement in Internet Explorer causing it to block greenapps being loaded over http. Adding it to Trusted Sites should take care of the issue.