For Students

1. Student Email Retention
2. New Single Sign On - QuickLaunch
3. Install Microsoft Office 365
4. Accessing Adobe Creative Cloud
5. Secret Question Reset
6. Web Access Disabled
7. New Device Registration Portal
8. Report a Blackboard Issue
9. What is my Banner ID (N Number)?
10. Supported and Unsupported Hardware/Software
11. Emergency Broadband Benefit

For Employees

1. New Single Sign On - QuickLaunch
2. Submit an Action Form
3. Request Canon Copier Access
4. Connecting to VPN
5. Remote Work in the Event of University Closure
6. Report a Computer Issue
7. Report a Phone Issue
8. Creating a Zoom Meeting
9. Accessing NSU Voice Mail Off Campus
10. Supported and Unsupported Hardware/Software

Information Technology Services (ITS) Client Portal

Single Sign-On Update Incoming

Single-Sign-On (SSO) is getting a make-over. Over the next few weeks web applications behind SSO will have a new login screen.

Before:

After:

Phishing scams are on the rise and are targeting higher education. NSU has now seen a new phishing campaign using COVID19 and Omicron to trick victims into submitting login information.

What to do:

Do not open any emails from unknown senders
Do not click on or open any attachments
Known bad subject lines used in this phishing campaign:
Attention Required - Information Regarding COVID-19 Omicron Variant
COVID Test 
 
Please notify help@nsuok.edu if you suspect you have received one of these emails. If you opened one of these and clicked any links or downloads please reset your password immediately!

Remember, when creating passwords, always use unique passwords on every site.

Phone & Email Assistance

NSU IT Service Desk

The NSU IT Service Desk is available to assist and troubleshoot issues with you. Our working hours are Monday through Sunday - 8:00AM to 8:00PM (central time zone).

We are available for assistance by calling 918-444-5678. You can also create a ticket through our Client Portal or by emailing help@nsuok.edu.

You may also find the help you need by searching our library of Knowledge-Based Articles using the search box located at the top of this screen.  

Walk-In Assistance

The front desk of the NSU IT Service Desk operational hours are 8:00AM to 8:00PM as well. Please feel free to come if you would like to assist in-person.