Information Technology Services (ITS) Client Portal

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The client portal allows you to review your tickets, easily access your favorite services and knowledge base articles, and stay updated with projects and service maintenance.

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Service Announcements

Posted 10/19/2020 - Banner Maintenance this Sunday (10/25/2020)

NSU Information Technology Services will be conducting regular maintenance for Banner on Sunday, October 25th. The following systems will be unavailable from 8.00 a.m until 2:00 p.m.


  • goNSU will be unavailable. 

  • Banner Self-Service pages will be unavailable

  • Blackboard, Greenmail, and other core services will remain operational


Posted 8/7/2020 - NSU-ParkingLot Wi-Fi renamed to NSU-Wireless today (8/7/2020)

NSU Information Technology Services will be renaming the Wi-Fi available in the parking lot east of the Webb building in Tahlequah.

The NSU-ParkingLot SSID will be converted to NSU-Wireless. The update will also require a valid NSU username and password to obtain access.

If you have any questions regarding this change, please feel free to contact the NSU IT Service Desk at 918-444-5678 or by emailing help@nsuok.edu.

Posted 7/8/2020 - NSU-Wireless in the Webb Building

NSU Information Technology Services will be replacing the wireless network hardware in the Webb Building on the Tahlequah campus on Wednesday, July 8th.

There will be a new wireless network for you to connect your personal devices to called NSU-Wireless.

For more information on how to connect to the new network please check out this knowledge base article (KBA).

We appreciate your patience as we work to improve our services. Please contact us if you have any questions or concerns.

Service Outages

None at this time.

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Phone & Email Assistance

NSU IT Service Desk

The NSU IT Service Desk is available to assist and troubleshoot issues with you. Our working hours are Sunday through Saturday - 8:00AM to 8:00PM (central time zone).

We are available for assistance by calling 918-444-5678. You can also create a ticket through our Client Portal or by emailing help@nsuok.edu.

You may also find the help you need by searching our library of Knowledge-Based Articles using the search box located at the top of this screen.  

Walk-In Assistance

The front desk of the NSU IT Service Desk operational hours are 8:00AM to 8:00PM as well. Please feel free to come if you would like to assist in-person. We have a Plexiglas installed to maintain social distancing and clean our stations often.