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Information Technology Services (ITS) Client Portal

Welcome Faculty, Staff, and Students! For the best experience, please sign in! Some content is not available to the public.

The client portal allows you to review your tickets, easily access your favorite services and knowledge base articles, and stay updated with projects and service maintenance.

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Service Announcements

Campus Wi-Fi Upgrades

 

Greetings NSU Family,


The wireless upgrade has been complete.

Helpful KBA (Knowledge Base Articles):
-
Connecting to NSU-Riverhawks
   Intended for personal devices that support username and password. 
   This will also work for NSU-owned devices that do not automatically connect to their appropriate network. 

-Registering personal wireless devices
   Intended for personal devices that do not support entering your username and password.
   (They ask for password only when joining wi-fi)

We appreciate your patience as we continue to improve our services.

Thank you,
NSU Information Technology Services


Phishing Email Warning


Phishing scams are on the rise and are targeting higher education. NSU has now seen a new phishing campaign using COVID19 and Omicron to trick victims into submitting login information.

What to do:

Do not open any emails from unknown senders
Do not click on or open any attachments
Known bad subject lines used in this phishing campaign:
Attention Required - Information Regarding COVID-19 Omicron Variant
COVID Test 
 
Please notify help@nsuok.edu if you suspect you have received one of these emails. If you opened one of these and clicked any links or downloads please reset your password immediately!

Remember, when creating passwords, always use unique passwords on every site.

Contact Us

Phone & Email Assistance

NSU IT Service Desk

The NSU IT Service Desk is available to assist and troubleshoot issues with you. Our working hours are Monday through Sunday - 8:00AM to 8:00PM (central time zone).

We are available for assistance by calling 918-444-5678. You can also create a ticket through our Client Portal or by emailing help@nsuok.edu.

You may also find the help you need by searching our library of Knowledge-Based Articles using the search box located at the top of this screen.  

Walk-In Assistance

The front desk of the NSU IT Service Desk operational hours are 8:00AM to 8:00PM as well. Please feel free to come if you would like to assist in-person.