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Services or Offerings?
Account Creation
  1. Services
  2. Optometry IT
Notify the RevolutionEHR Administration to create an account
Account Unlock
  1. Services
  2. Optometry IT
Notify the RevolutionEHR Administrator to unlock your account.
Adobe Access Request
  1. Services
  2. Classrooms and Computers
Blackboard
  1. Services
  2. Applications and Systems
Are you experiencing an issue with Blackboard? Do you need someone added to your course or a 3rd party integration? Perhaps you are a Faculty member who needs their courses combined. If so place your ticket here
Building and Lab Access
  1. Services
  2. Accounts and Access
Use your NSU ID Card to access Buildings and Labs after operation hours.
Clinical Equipment
  1. Services
  2. Optometry IT
Request assistance with Optometry Clinical Equipment
Email And Google Apps
  1. Services
  2. Applications and Systems
Need access to send emails to all students? Are you receiving suspicious phishing emails? Submit a ticket here to report issues related to your Gmail account, or Google Group.
Facilitation / Web Conferencing
  1. Services
  2. Classrooms and Computers
Experiencing an Issue with Web Conferencing Technology? Want to report a Facilitation Issue? Need a Facilitator for your class, meeting, or conference? Submit a Ticket here!
goNSU
  1. Services
  2. Applications and Systems
Self Service Portal for Faculty, Staff, and Students.
Hardware
  1. Services
  2. Classrooms and Computers
Experiencing a Computer Issue? Need to report a Classroom Technology problem? Have Technology Equipment you need installed? Request Purchasing Assistance here!
Network Services
  1. Services
  2. Network and Communications
Need to increase your storage space? Want to report a cyber security issue? Looking for assistance with registering your devices? Would like to request a network drop install? Or maybe you are experiencing issues with Network, Wireless, and VPN connections? Submit a Ticket here!
Optometry General Request
  1. Services
  2. Optometry IT
Notify the Optometry Technician to assist with technical problems.
Password Manager
  1. Services
  2. Applications and Systems
Obtain your NSU Username and create/change your password for all NSU systems: Banner, Blackboard, Email, goNSU & Office 365.
Printers
  1. Services
  2. Printing Services
Need to increase your print quota? Experiencing a printer issue? Have a new printer to setup? Submit a Ticket here!
Software
  1. Services
  2. Classrooms and Computers
Access Adobe Create Cloud, Microsoft Office 365, and Zoom. Request Downloading or Installing software in your office or in a lab location.Report a Software Issue you are encountering.