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Services or Offerings?
Optometry General Request
  1. Services
  2. Optometry IT
Notify the Optometry Technician to assist with technical problems.
Ticket Request
  1. Services
  2. Accounts and Access
Can't find the service you're looking for? Submit a Ticket here!
Adobe Access Request
  1. Services
  2. Classrooms and Computers
Telecommunications
  1. Services
  2. Network and Communications
Request Phone Account or Programming Changes, Report Phone or Voicemail Issues, Request a New Phone to be Installed and Request Cisco Jabber Access.
Clinical Equipment
  1. Services
  2. Optometry IT
Request assistance with Optometry Clinical Equipment
User Account
  1. Services
  2. Accounts and Access
Having trouble accessing Banner, Blackboard, goNSU and Email? Need to request a Visitor / Guest Access or submit a Username Changes? Or maybe you Secret Question needs to be reset or your Web Access has been Disabled? Submit a Ticket Here!
Network Services
  1. Services
  2. Network and Communications
Need to increase your storage space? Want to report a cyber security issue? Looking for assistance with registering your devices? Would like to request a network drop install? Or maybe you are experiencing issues with Network, Wireless, and VPN connections? Submit a Ticket here!
Software
  1. Services
  2. Classrooms and Computers
Access Adobe Create Cloud, Microsoft Office 365, and Zoom. Request Downloading or Installing software in your office or in a lab location.Report a Software Issue you are encountering.
Hardware
  1. Services
  2. Classrooms and Computers
Experiencing a Computer Issue? Need to report a Classroom Technology problem? Have Technology Equipment you need installed? Request Purchasing Assistance here!
Printers
  1. Services
  2. Printing Services
Need to increase your print quota? Experiencing a printer issue? Have a new printer to setup? Submit a Ticket here!
TeamDynamix
  1. Services
  2. Applications and Systems
Recommend a change or interested in implementing TeamDynamix into your department?
Facilitation / Web Conferencing
  1. Services
  2. Classrooms and Computers
Experiencing an Issue with Web Conferencing Technology? Want to report a Facilitation Issue? Need a Facilitator for your class, meeting, or conference? Submit a Ticket here!
Email And Google Apps
  1. Services
  2. Applications and Systems
Need access to send emails to all students? Are you receiving suspicious phishing emails? Submit a ticket here to report issues related to your Gmail account, or Google Group.
goNSU
  1. Services
  2. Applications and Systems
Self Service Portal for Faculty, Staff, and Students.
Blackboard
  1. Services
  2. Applications and Systems
Are you experiencing an issue with Blackboard? Do you need someone added to your course or a 3rd party integration? Perhaps you are a Faculty member who needs their courses combined. If so place your ticket here