NSU Account Retention Policy

Students

• Students may keep their email for two (2) years beyond their graduation date or two (2) years past last enrollment
• To retain access to an NSU email account, we recommend requesting a lifetime NSU alumni account by visiting the following: 
  • https://www.nsualumni.com/s/1517/17/interior.aspx?sid=1517&gid=1&pgid=386

• Once you have obtained an alumni account, you may request migration of email from your deactivated NSU account to your alumni account by submitting a ticket at the following:
  • https://nsuok.teamdynamix.com/TDClient/2026/Portal/Requests/ServiceDet?ID=39132

Faculty/Staff

• Email is deactivated at end of employment with the exception of retirees who may keep their email
• NSU does not permit the migration of employee data to an external account
• Accounts that do not meet the above criteria will be deactivated
  • To report issues accessing your account please enter a ticket using the link below
  •  https://nsuok.teamdynamix.com/TDClient/Requests/ServiceDet?ID=28656
• To retain access to an email account with NSU branding, we recommend requesting a lifetime NSU alumni account by visiting the following:
  • https://www.nsualumni.com/s/1517/17/interior.aspx?sid=1517&gid=1&pgid=38