Services A-Z (20)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Account Creation

Notify the RevolutionEHR Administration to create an account

Account Unlock

Notify the RevolutionEHR Administrator to unlock your account.

B

Blackboard

Are you experiencing an issue with Blackboard? Do you need someone added to your course or a 3rd party integration? Perhaps you are a Faculty member who needs their courses combined. If so place your ticket here

Building and Lab Access

Use your NSU ID Card to access Buildings and Labs after operation hours.

C

Clinical Equipment

Request assistance with Optometry Clinical Equipment

E

Email And Google Apps

Need access to send emails to all students? Are you receiving suspicious phishing emails? Submit a ticket here to report issues related to your Gmail account, or Google Group.

F

Facilitation / Web Conferencing

Experiencing an Issue with Web Conferencing Technology? Want to report a Facilitation Issue? Need a Facilitator for your class, meeting, or conference? Submit a Ticket here!

G

goNSU

Self Service Portal for Faculty, Staff, and Students.

H

Hardware

Experiencing a Computer Issue? Need to report a Classroom Technology problem? Have Technology Equipment you need installed? Request Purchasing Assistance here!

N

Network Services

Need to increase your storage space? Want to report a cyber security issue? Looking for assistance with registering your devices? Would like to request a network drop install? Or maybe you are experiencing issues with Network, Wireless, and VPN connections? Submit a Ticket here!

O

Optometry General Request

Notify the Optometry Technician to assist with technical problems.

P

Password Manager

Obtain your NSU Username and create/change your password for all NSU systems: Banner, Blackboard, Email, goNSU & Office 365.

Printers

Need to increase your print quota? Experiencing a printer issue? Have a new printer to setup? Submit a Ticket here!

S

Software

Access Adobe Create Cloud, Microsoft Office 365, and Zoom. Request Downloading or Installing software in your office or in a lab location.Report a Software Issue you are encountering.

T

TeamDynamix

Recommend a change or interested in implementing TeamDynamix into your department?

Telecommunications

Request Phone Account or Programming Changes, Report Phone or Voicemail Issues, Request a New Phone to be Installed and Request Cisco Jabber Access.

Television

Experiencing an issue with your television service? Submit a ticket with us!

Ticket Request

Can't find the service you're looking for? Submit a Ticket here!

U

User Account

Having trouble accessing Banner, Blackboard, goNSU and Email? Need to request a Visitor / Guest Access or submit a Username Changes? Or maybe you Secret Question needs to be reset or your Web Access has been Disabled? Submit a Ticket Here!

W

Website Services

Website Services are a collaboration between the Enterprise Systems team and the Communications and Marketing Department.