Knowledge Base

Categories (15)

Access, User Account, and Passwords

NSU User Accounts, Access, Password Manager, and VPN.

Administrative Applications

Administrative Business Applications such as Banner and other Business Applications like Concur, TouchNet, Uniflow.


Online Learning Management System

Computer Services

IT supports NSU leased computers and provides courtesy looks on personally owned computers

Data Storage and Access

Assistance with NSU provided network drives and Google Drive storage.


IT provides email service through Google's Gmail Application.

Facilitation and Web Conferencing

Facilitation and Basic Troubleshooting for ITV and Zoom.


Central location for many NSU resources.

Phone Services

Request new phone, Voicemail Assistance, Account/Phone Programming Changes, Report an Issue.

Printing Services

IT supports NSU leased Canon Copiers and provides basic support for Printers.

Professional Services

Software and Technology Purchasing Assistance, Event Support, Training Request, Videography Services.


Building Access, Report a Security Issue, Security Surveillance Services.


NSU offered and supported software.

Web Services

NSU Website Support and Online Directory Updates.

Wireless and Network Services

IT supports NSU's Wifi and Network